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Citi Innovation Labs engaged IBM to lead them through an ongoing series of future envisioning sessions. On multiple occasions throughout my time at IBM, I was asked to facilitate IBM Enterprise Design Thinking workshops. Subjects were varied and many including: the future of banking, IoT (Internet of Things) integration, and bringing Watson Augmented Intelligence (AI) to Citi’s product and services.

Before IBM, I was the Senior UX Creative for Critical Mass. While at Critical Mass I was assigned to Citi’s partnership brands and worked on several digital experiences some of which are linked here.